Aosom
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Aosom Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aosom has 1.6 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Aosom to a friend or colleague.
- Rating Distribution
Pros: Price, Good product at good price, Nice.
Cons: Bad customer service, Customer service and delivery is non existent, False advertising.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aosom has 1.6 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Aosom to a friend or colleague.
- Rating Distribution
Pros: Price, Good product at good price, Nice.
Cons: Bad customer service, Customer service and delivery is non existent, False advertising.Recent recommendations regarding this business are as follows: "Make sure everything is in the box as they don't want to help when parts are missing and tell you to look on Google", "Great customer service", "Don’t order this is a scam", "Never buy this crap", "Make it better to reach customer service".
Most users want Aosom to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Aosom Reviews
"Package was delivered to another address."
The Christmas present I bought for my boyfriend ended up at someone elses house. At first they didnt want to do anything about it. I complained on pissed...
"Some plastic parts missing"
Hi we bought a metal shed though 1 of your agents we have contacted them about the problem and not interested at all basically took the money and don't want to...
London, England
Some plastic parts missing
User's recommendation: Make sure everything is in the box as they don't want to help when parts are missing and tell you to look on Google
San Diego, California
Needing part replacement
User's recommendation: Great customer service
Whitstable, Kent
Replacement cover for gazebo & 2 damaged fixings
Philadelphia, Pennsylvania
Cup holder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defect product
Preferred solution: A replacement bar with the correct holes
Maquoketa, Iowa
Package was delivered to another address.
Reno, Nevada
Didn't receive instructions
User's recommendation: Don’t order this is a scam
Philadelphia, Pennsylvania
Anger
When I was a child I had temper tantrums whenever something was difficult to assemble. This behavior continued as a young adult and later a married man.
It definitely affected my marriage. I went crazy when things didnt go my way. Finally after my marriage ended I matured to the point of suppressing my childlike behavior. Now Im 70 and my present wife bought an Outsunny deck lounger from a catalog company.
It was just shy of $1000. Much to my surprise it had to be FULLY assembled. As unbelievable as that was the instructions had only pictures and numbers - not a single word of instruction. This had to be a joke but there was no one to answer the phone to help so it wasnt so funny.
The parts didnt fit right and the work space was to small to get your hands into. I spent 25-30 hours putting this piece of crap together. Fortunately my wife wasnt around me during this fiasco. At 70 years I lapsed backward in time to my irrational childhood antics.
IF YOU BUY OUTSUNNY PRODUCTS YOULL LIKELY LOSE IT LIKE I DID. YOULL REALIZE TOO LATE THAT IT WASNT AT ALL WORTH THE PRICE AND DEFINITELY NOT WORTH THE TIME. BTW THE LOUNGER HAS MRTAL PARTS WHICH BEGAN RUSTING WITHIN WEEKS OF THE AGGRAVATING ASSEMBLY. HEAR ME.
ITS A LOSE LOSE!! DONT BE A FOOL.
DONT BUT ANY PRODUCT MADE BY AOSOM OR ITS RELATED COMPANIES. AND TO YOU AOSOM
- Poor assembly instructions
Preferred solution: Let the company propose a solution
User's recommendation: Never buy this crap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portsmouth, England
Gazebo
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, North Carolina
My chair is broken
Preferred solution: Let the company propose a solution
User's recommendation: Make it better to reach customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst customer service
- Bad customer service
Preferred solution: Part to replace
User's recommendation: Poor quality worst customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bizar experience with Aosom Spain
I ordered a set of garden chairs and a table at Aosom Spain. This ended up being the worst customer service experience ever.
Tuesday 7/20 I got a message from the package service they use that the order would be delivered that day and later that day i got a message confirming they were on their way.
The order never arrived and when I asked the next day I only got evasive answers and a vague promise they would try to deliver it Wednesday. It never came. Thursday, same thing, it never came. Then suddenly I got a message from them blaming the delay on the covid situation.
This was really not acceptable, hiding behind the suffering of millions of people for not delivering the order. What I pointed this out they Aosom Spain just flat out canceled the order.
Could you please investigate how all this can happen in Spain and educate these people on customer services?
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Stay away from Aosom
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
- Customer service and delivery is non existent
- Impossible to deal with with no help in resolving your problems
- Bad customer service
Preferred solution: Full refund
User's recommendation: DO NOT SHOP HERE!!!!
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Needing part replacement
- Bad customer service and no replacements
Preferred solution: Let the company propose a solution
User's recommendation: Do not order with this company if you think you might need replacement parts!
Buffalo, New York
Bad experience
Preferred solution: Price reduction
User's recommendation: Absolutely not
Rimbey, Alberta
Noises in my pedal gearbox on my stationary bile
About
, , , ,
Aosom offers a wide range of quality, cost-effective products from categories such as Biking, Fitness, Home Goods, Massage Equipment, Backyard Products, Pet Products and much more. Aosom LLC was founded in 2009 and has grown into one of the top import companies in Oregon. Located in Lake Oswego, Oregon it serves customers in the lower 48 states providing high quality products at really good prices. At Aosom LLC one can find products featured on amazon, ebay, wayfair, sears, newegg and hayneedle. The state of the art warehouse of Aosom LLC allows the company to ship products quickly and accurately. Aosom LLC is based in Lake Oswego, OR.
Aosom is ranked 829 out of 3768 in E-commerce category
Canada, UK, USA
Brands Related to Aosom
Aosom Canada
“Order 2 cabinets. Missing parts and damaged material.nrequeated replacement parts. Nothing to date and...“
Aosom UK
“On opening my new chair I discovered a part was broken off, it may have happened in transit, I have not...“
Aosom Ireland
“I placed order today Friday 12/05/23, instantly i tried to change address as was showing old address but...“
Aosom Romania
Companies Similar to Aosom
Bedding Inn
“I need to order the valance please I sent u picture of the curtains I bought from you I need same...“
MobStub
“I just ordered a purse and it's beung sent to the wrong city and state. Should be : Joyce Marzullo. 3991...“
Jobar International
“I have a cordless tire inflator from Jobar International, it includes a rechargeable 12 V battery and...“
NBC Store
“I never talked to anyone as I got cut off. I have a pending purchase I didnt make. I want to know whats...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.