I paid almost $1,500 for an Outsunny/Aosom 9 piece outdoor patio set towards the end of July 2016. I live in AZ and literally within months the fabric started to fade over all of the furniture so some spots were darker than others on the same seat, arm and back cusions.
They the woven rattan started to break down on the tops of the furniture itself. Finally a glass covered coffee table which was under my covered patio suddenly exploded sending flying glass over approx. a 10ft area including my bedroom as the patio door was open, into my swimming pool which then had to be drained, my rocks that are used as pathways to get around and even against my block wall. This company did not want to know.
It’s bad enough paying for shoddy workmanship but if we or my pets had been on or around the patio when that glass exploded, they would have been hospitalized and pets sent to the vet. As it was I had kids in the pool luckily out of range of the flying glass.
Product or Service Mentioned: Aosom Furniture Set.
Reason of review: Damaged or defective.
Monetary Loss: $1500.
Preferred solution: Full refund.
I didn't like: Terrible workmanship.